What this article shows you
A Product is reusable context about one offer: its name, source page, description, facts, reviews, images, and branding. Set it up once, review what StefanBrain captured, and reference it in later work with@Product name.
Practical use cases
Keep product details consistent
Keep different offers separate
Give a Project product context
Bring a Product into Chat
@ when you want its saved context available for a
new research, writing, or creative job.Video walkthrough
Create and review a reusable Product from the StefanBrain home screen.
How Product context works
The create form asks for a Product name and an optional Product URL. A name-only Product can be saved, but it stays unavailable in Chat@ mentions
until you add a source URL and enrichment succeeds. For this walkthrough, use
the direct source page so the Product can become reusable Chat context.
After creation, the Product workspace separates information by purpose:
What you will do
- Create the Product from its name and source page.
- Wait for source enrichment when a URL is present.
- Review and correct the Product’s reusable context.
- Add useful files and brand assets where needed.
- Confirm the Product is available from Chat.
Before you start
Prepare:- The exact Product display name you want to use in
@mentions. - The primary product or offer page, if one is publicly accessible.
- Current product details, pricing, reviews, and brand assets.
- A clear owner for correcting or removing stale information.
Follow along
Open Products
Name the Product
@ resolution prioritizes the
Product. Use distinct names when possible so teammates can tell them apart.
If another Product already uses the name, choose that Product or use a
clearer name.Add the Product URL

Before creating the Product, confirm that its recognizable name and direct source URL refer to the same offer.
Create the Product

During enrichment, the Product shows its current state and the Overview sections that are still being populated.
Review the Overview

The Overview keeps the Product description, facts, and reviews in separate sections so you can update each one.
Review files and branding
Use the Product in Chat
@, and confirm the
Product appears under Products. Select it, then ask StefanBrain to
summarize the saved context.
Typing the Product name after @ surfaces StefanBrain under Products.
Make the Product useful
Before using the Product in campaign work, confirm:- The name and source URL identify the intended offer.
- The Description explains the offer clearly.
- Facts match the current source page.
- Reviews are useful and current.
- Images and brand assets are ready to reuse.
- Stale, conflicting, or private files have been removed.
- A short Chat request can summarize the Product without missing key details.
Common mistakes and troubleshooting
- Creating one Product for several different offers. Separate them when the source page, price, positioning, or assets change.
- Using a store homepage for a single offer. Use the direct product page unless you intend to review a catalog import.
- Skipping the enrichment review. Check Description, Facts, Reviews, Images, and Branding before you start using the Product.
- Adding campaign instructions to the Product. Keep temporary audience, launch, and creative directions in a Project.
- The Product remains queued. Wait for the current job or use the visible retry action when StefanBrain marks it as stalled.
- Enrichment fails. Read the error on the Product page, confirm the source URL is correct, and use Retry enrichment.
- A file fails to upload. Remove the failed file and upload it again.
- The Product does not appear in Chat. Confirm it is not archived and that enrichment succeeded. If setup is still required, add a source URL and start enrichment. If enrichment failed, use Retry enrichment, then search the Products section again after it completes.

